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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Knisely

July 21, 2026

5  out of  5
rating by Tim Knisely
"Faith and her team are always quick to get me the information I need and never pressure me to purchase anything."
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desere Cummins

July 20, 2026

5  out of  5
rating by desere Cummins
"I have no problems getting ahold of my agent. I trust State Farm more than any other company I have been with in the past. They flow better!"
We responded:
"Thank you Desere for taking time to give us a 5 Star Review! It means so much to us! We appreciate your business and trust in us! We appreciate our working relationship and look forward to serving you!"
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Ashley

July 17, 2026

5  out of  5
rating by Ashley
"My experience with Faith was everything I imagined it would be. Everything she offered with my policy was better than any insurance I have ever encountered. No twist and turns straight to the point with satisfaction guarantee!! I believe i will be here for the long haul, I appreciate her and my dear friend for pointing me in the right direction. Thank you!!"
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Joyce Nelson

July 13, 2026

5  out of  5
rating by Joyce Nelson
"Great people at this office. Everyone is super helpful and kind. I switched all of my insurance here. They also helped me get affordable life insurance. Thank you!!!"
We responded:
"Thank you Joyce for the 5 star review! You made our day! We are thankful for your trust in us with your auto and life insurance! Take care! "
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William Ross

July 13, 2026

3  out of  5
rating by William Ross
"I have been with State Farm forever. Faith Bolen and associates have treated me well. Alycia and Billy have always helped me with questions. They have done excellent work.
However I'm not happy with the claim on my roof. I don't understand how other insurance companies honored the issue in my area but State Farm ignored mine ! I would like a clear explanation for this."
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River Weese

July 13, 2026

5  out of  5
rating by River Weese
"This office of heroes go way beyond their normal jobs. When we bought our house not even a year later there was so much damage throughout out area, a man came and gave us an estimate. Next day he called and said State Farm wouldn't cover it. I called Faith, told her everything that happened, even had 2 witnesses. The very next day We received a phone call from TX. They rest assured me they would cover. I was taking care of both my parents at the time, my plate full. Thank you Faith Bolen for your loyalty to customers, and removing a huge portion off our plate!"
We responded:
"Awww! Thank you for the kind words! We really appreciate it! I’m glad we were able to help you and be there for you during this trying time! We appreciate your trust in us! Be blessed!"
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Jody Tyler

June 1, 2026

5  out of  5
rating by Jody Tyler
"The folks at Faith Bolen State Farm have always treated me fairly. The customer service is fantastic. They are always there to help!"
We responded:
"Thank you so much Jody for sharing your experience! I appreciate your support and trust in us! "
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bryce lakins

April 17, 2026

5  out of  5
rating by bryce lakins
"I had a pleasure talking to my agent. Been with State Farm for a while now and they are all super helpful and friendly. She helped me establish coverage with both of my vehicles, renters and life insurance. All for a price to beat out any competitors not to name names *cough * a reptile * cough* ….. if you know what I mean. Over all 5/5 service and if I could rate it any higher I would!"
We responded:
"Thank you Bryce for your kind words and encouragement!! We appreciate your support! Way to go in getting life protecting for your loved ones! We appreciate doing business with you and your trust in us! "
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T J McCarthy

March 26, 2026

5  out of  5
rating by T J McCarthy
"A new customer, but the entire office has been extremely courteous and supportive in addressing my inquiries."
We responded:
"Thank you for your feedback! We're glad to hear you found our auto and renters insurance options to be reasonably priced. Our team is committed to providing affordable insurance solutions with reliable coverage and exceptional service. Whether it’s vehicle protection or renters insurance for your home, we’re here to help make it easy and cost-effective. We appreciate you choosing us!"
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mike 2002

March 4, 2026

5  out of  5
rating by mike 2002
"I talked to faith today about getting a life insurance policy and she was the most help i could have asked for, she is very detailed in her explanations of the different 3 and helped me understand it a lot better. I would recommend her to everybody."
We responded:
"Thank you Mike for our conversation today and for taking the time to give us a google review! I’m so glad you found our conversation helpful about life insurance. Way to get protection in place for your loved one! I appreciate your business! Take care! "
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Bill Waltz

March 2, 2026

2  out of  5
rating by Bill Waltz
"Twice I got totally unnecessary cancellation letters...
When was after only a couple days late payment and another one was even before my payment was due..."
We responded:
"Hi Bill. I apologize that you have had this experience. I will reach out soon to give an understanding of what the timeline is of billing documents. I appreciate your business. Take care. "
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Vic Podis

February 26, 2026

5  out of  5
rating by Vic Podis
"State Farm is great to work with, and the staff at Faith Bolen's office are particularly helpful."
We responded:
"Thank you so much for sharing your feedback! I appreciate your trust in us and your business throughout the years! "
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M. March

February 25, 2026

5  out of  5
rating by M. March
"I have several policies and moved all of the to Faith Bolen’s group several years ago, and I have been very happy ever since I made that move. More businesses need to operate like this one! They are very thorough very caring and just very good people! I love doing business with them! 👍🏻👍🏻"
We responded:
"Dear Michael, thank you so much for your trust in us and your support thru out the years! Thank you for taking the time to recognize us! We will do our best to keep your support! We appreciate you! "
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Carol Ann Heather

February 25, 2026

5  out of  5
rating by Carol Ann Heather
"Faith Bolen State Farm is the best! I called today and spoke with Alycia about my mom’s renter’s insurance needs and her vehicle since she is in rehab and it was handled so fast and efficient and saved her money in the process!!! Highly recommend them and I have a favorite there also!! Reach out for all your insurance needs!!! They’ll handle everything you need and treat you like family too!!!"
We responded:
"Thank you so much for taking time
to give us a 5 star review Carol Ann! I’m sorry to hear that your mom is in rehab. I hope she gets better and gets home soon. It’s so important to have renters insurance that is owned by you vs the apartment complex to protect your interest more comprehensively. Thanks again!! Take care of yourself!"
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Christina Henning

February 12, 2026

5  out of  5
rating by Christina Henning
"During a recent insurance review where Pam helped me obtain lower rate life insurance, she recommended that I check in with Faith for lower rate retirement accounts. I did, and I couldn't be happier. Thank you to the entire Faith Bolen Team-you have provided peace of mind while simultaneously saving me some money. Again Thank you"
We responded:
"Thank you Christina for your kind words and your 5 star review! We love customers like you! We love helping you plan for the future and protect your family! We appreciate your trust in us! "
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Mo Dud

February 11, 2026

5  out of  5
rating by Mo Dud
"Faith Bolen and her team is the greatest!!! They are standing and caring!! The pricing is wonderful and not overprice!!"
We responded:
"Thank you so much for your kind words! I appreciate your business throughout the years. We will continue to do our best to serve your insurance needs! Take care. "
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Matt Miraglia

February 9, 2026

5  out of  5
rating by Matt Miraglia
"Excellent service & Staff! Would recommend them to anyone in the canton area"
We responded:
"Thank you Matt for your kind feedback! We appreciate you and all you do for the community!! "
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Melinda Black

December 22, 2025

5  out of  5
rating by Melinda Black
"State Farm, my insurance agent Faith Bolen and her fantastic team. I have received top of line, state of the art level of kindness, knowledge, and compassion that any 1 person can ask for. I recommend this agent and her fantastic team to anyone who wants participation in your life turns. This agent is Faith Bolen and her team that shows up when it matters. I give thanks to what I see. Thanks for achieving all my expectations. As to providing time and delivering knowledge that makes me safe."
We responded:
"Thank you Melinda for your kind and sweet review! We will continue to do our best to support you in any way we can. I appreciate your business and support. Be blessed and take care!!"
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Joseph G

December 6, 2025

5  out of  5
rating by Joseph G
"I am writing here to express the professionalism and experience that Faith and her team showed when we had a claim. They thoughtfully guided us through the process of getting everything done in a efficient manner. We are so fortunate to have Faith and crew in our corner. Thanks to you all."
We responded:
"Thank you so much Joe and Sherri for your words of encouragement! We are glad we are able to be here for you both! We will continue to do our best for you! "
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Anita Baker

December 4, 2025

5  out of  5
rating by Anita Baker
"Faith, Alycia, Pam.....the whole crew are absolutely fabulous. Prompt, caring and so professional. Best insurance company I have ever worked with."
We responded:
"Thank you so much Anita for taking the time to share the love!! Your kindness is greatly appreciated! We appreciate the highest compliment and kind words! We appreciate your business! Take care and be blessed! "
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Dennis

November 22, 2025

5  out of  5
rating by Dennis
"Fantastic crew!!! One time I didn’t have socks and Alycia gave me her socks."
We responded:
"Yes Alycia likes to go the extra mile!! You are hilarious Dennis! Thank you for the laughter and your business! "
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Michael Beaver

November 6, 2025

5  out of  5
rating by Michael Beaver
"Great people, excellent service!"
We responded:
"Thank you so much Mike for taking the time to give us a 5 star review! I appreciate your business! Keep taking good care of yourself and laughing! "
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Enos Priester

September 3, 2025

5  out of  5
rating by Enos Priester
"I would like to take time out to thank FAITH (Statefarm) for going the extra,extra,extra mile to help me with a (old)claim that I thought was closed,not only did she dig deep to my claim she got it approved. So I would like to thank her for her hard work and going the extra mile for me.I recommend her angency to any/everyone. THANK YOU FAITH AND STAY BLESSED"
We responded:
"Thank you for your kind words! We’re thrilled Faith could go the extra mile to help get your claim approved. Your recommendation means so much, and we truly appreciate your trust in our agency. We’ll be sure to pass along your blessings to Faith!"
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Kurt Halter

September 3, 2025

5  out of  5
rating by Kurt Halter
"Faith is amazing. I was in a car accident in which my car was in the process of being totaled out. Trying to figure out what the next steps were was becoming very frustrating. Faith contacted me for a routine check in to see how things were going and to explain some policy changes. I explained what was going on and explained that I was have some issues trying to navigate the whole process. She told me she would make a few phones calls and check in with me later that day. Not only did she make a few phone calls and got the everything moving quicker. She has been checking in with me every step of the way since. She has gone out of her way to listen to my concerns when it didnt seem like anybody heard what I was saying. And she did everything she could to make the experience easier and smoother. I can't thank her enough. I feel alot better knowing that she is in my corner. Definitely the person you want to have on your side when you need help."
We responded:
"Thank you for sharing your experience! We’re so glad Faith could be there for you every step of the way and make a frustrating situation easier to navigate. Your kind words about her dedication and support mean a lot, and we truly appreciate your trust in our team."
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Jeff

April 2, 2025

5  out of  5
rating by Jeff
"Faith and her team are always friendly and eager to help. Im glad I chose to bring my needs to Faith and her team. Highly recommend 5star customer service."
We responded:
"Hello Jeff, thank you so much for your wonderful review! We're delighted to hear that Faith and her team have provided you with friendly and eager assistance. Your recommendation and recognition of our 5-star customer service mean a lot to us. We're glad you chose us to meet your needs and look forward to continuing to serve you!

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